Refund Policy
Effective date: 2026-09-21
This policy applies to purchases from Party Rent, registered under S2620880Z at Raffles Avenue 30, 039803 Singapore, Singapore.
This refund policy applies to Party Rent and its published services for backyard gatherings.
Eligibility for Refund
Refunds are available for cancellations made within the stipulated time frame for our rental services.
Exclusions
Refunds do not apply to any late cancellations or changes made less than 48 hours before the event.
How to Request a Refund
To request a refund, please contact our support team with your order details.
Processing Time
Refund requests will be processed within 7 business days after approval.
Cancellation Policy
Cancellations must be made at least 48 hours before the scheduled rental date to qualify for a refund.